Shipping, Delivery & Customer Support
We strive to deliver your MindSilence order as quickly, securely, and transparently as possible from our domestic U.S. warehouse.
Fulfillment & Delivery Timelines
1-Business-Day Warehouse Processing
All orders placed on MindSilencez.com are verified and packed within 24 business hours (Monday through Friday).
Standard 3-5 Day U.S. Delivery
Domestic packages are shipped via USPS Priority Mail or FedEx Ground, arriving at your doorstep in 3 to 5 business days.
Automated Tracking Dispatch
You will receive an automated email containing your tracking code and carrier tracking link as soon as your package leaves our dock.
Shipping Rates & Free Shipping Thresholds
6-Bottle Orders: FREE standard shipping across the United States.
1-Bottle & 3-Bottle Orders: Flat-rate standard shipping of $9.99 anywhere in the U.S.
Our 365-Day Return & Refund Process
If you wish to return your order under our 365-day 100% money-back guarantee, the process is simple:
- Contact Support: Email [email protected] or call +1 (515) 346-2180 to request your Return Merchandise Authorization (RMA) number.
- Ship Your Bottles: Package your bottles (opened, unopened, or empty) along with your RMA note and ship them back to our returns facility.
- Receive Full Refund: Once received, our team issues a 100% product refund back to your original payment method within 3 to 5 business days.
Contact Customer Support
Have questions about an existing order or need assistance with dosage recommendations? Get in touch with our team:
Phone: +1 (515) 346-2180 (Mon-Fri 9:00am - 6:00pm CST)
Email: [email protected]
Mailing Address: Crestview Auditory Sciences, LLC, 400 Locust Street, Suite 340, Des Moines, IA 50309
Anti-Phishing Notice: MindSilence customer care will never request your sensitive credit card passwords or security codes via email.
