MindSilence 365-Day Money-Back Guarantee Policy

Effective Date: 2026-02-15 • Last Revised: August 2026

At Crestview Auditory Sciences, LLC, we stand behind the quality and biological formulation of MindSilence with an unconditional 365-day 100% money-back guarantee.

1. Guarantee Scope and Eligibility

You have a full 365 calendar days from the date of your original order to evaluate MindSilence. If you are not completely satisfied with your auditory comfort or overall experience, you are entitled to a 100% refund of the product purchase price. This guarantee applies to all bottles in your order - including opened, partially consumed, or completely empty bottles.

2. Return Procedure Steps

To initiate a return under our 365-day guarantee:

• Contact our customer support department via email at [email protected] or by calling +1 (515) 346-2180 to request your Return Merchandise Authorization (RMA) number.
• Safely package all bottles from your order along with a note stating your full name, original order number, and RMA code.
• Mail your package to our returns warehouse address provided by our support representative.

3. Refund Processing Timeline

Upon physical arrival and verification of your return at our facility, our billing team will issue a full refund back to your original payment method within 3 to 5 business days. Depending on your financial institution, funds typically reflect on your statement within 5 to 7 business days.

4. Shipping Costs and Exceptions

Original shipping charges (if applicable on 1-bottle and 3-bottle orders) and return shipping postage are non-refundable. We do not assess any restocking or administrative fees on legitimate returns.